Everyday Rewards (EDR) holds strategic partnerships with BWS, Bupa, Origin Energy, Ampol, Qantas and others to expand its everyday needs ecosystem and deliver greater value to its members. These strategic partnerships focus on increasing program engagement and ultimately driving preference for the WOW Group and its partners.
The main purpose of the Senior Partnerships Manager role is to lead the relationships with key external partners for a mutually beneficial outcome. The role is accountable for the overall coordination, management and delivery of the partnership agreements and performance outcomes. The role is also responsible for supporting the General Manager - Commercial & Partnerships and WooliesX Leadership Team in providing recommendations, developing and implementing strategies to live our organisation’s purpose.
The role also facilitates, promotes and champions the WooliesX agile transformation agenda.
Understand and define strategic objectives with Everyday Rewards partners
Collaborate with Marketing, Analytics and other subject matter experts to define a partnership action plan to meet and exceed partner objectives
Influence and align internal & external stakeholders to drive commercial outcomes by providing insights, innovative solutions, customer centric rationales to achieve program, member and partnership goals
Secure engagement and buy-in of partners to unlock the benefits of the Loyalty program
Identify and showcase the importance, relevance and value of Loyalty to partners
Navigate complex, multi-stakeholder environments
The ideal candidate profile will have 5+ years of commercial partnerships management, ideally in the consumer loyalty space, including management of contracts, strong influencing skills and the ability to work collaboratively with internal and external stakeholders. You will have a demonstrated ability to transform customer insights into actionable multi-channel marketing plans.
Other key experience and attributes include,
Understanding of the changing needs of the customer and the ability to adapt
Experience in the development and translation of strategic plans into a program of work that enables the realization of organizational goals
The ability to engage, communicate and negotiate with all stakeholders with differing interests and priorities
Commercial acumen and problem solving skills.
Innovative, strategic thinker, customer focused, able to deal with ambiguity, self-motivated and able to articulate vision and set appropriate goals to deliver results
Experience delivering a P&L and budgets
Joining the Group