Will you actively create a healthier future for tomorrow?
At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.
We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.
The Salesforce Administrator plays a key role within the Provider Commercials and Operations division to maintain and support the Salesforce CRM in Salesforce Service Cloud.
This role is critical in supporting PCO in the daily maintenance, ongoing enhancement and capability support for the Salesforce Service Cloud instance.
The role will be accountable for:
In order to be successful in this role, you will have:
• Salesforce ‘Administrator’ (ADM201) or ‘Advanced Administrator’ (ADM211) Certification
• 2-4 years’ experience in Salesforce Service Cloud administration (particularly with dashboards, reporting, page layouts and process automation).
• Demonstrated experience in process improvement & supporting change projects
• Demonstrated experience in translating business requirements into technology or process outcomes and the ability to translate back in plain English to non technical business users