Reporting Analyst

Lakemba, New South Wales, au
Company: Fujitsu
Category: Computer and Mathematical Occupations
Published on 2021-08-05 19:16:41

Location: Brisbane, Canberra, or

Fujitsu is a diverse global organisation with over 120,000 employees, offering a full range of technology products, solutions, and services to customers in more than 180 countries. We know that using our experience and the power of ICT to shape the future of society with our customers can only be achieved through a flexible and respectful approach to work. Our purpose is to make the world more sustainable by building trust in society through innovation. This is the core of the Fujitsu Way!

Work with a giant in technology:

We have an opportunity for an experienced Reporting Analyst to support our largest Federal Government customer account. We are seeking a highly motivated candidate with exceptional customer service skills to determine how we are reporting/data and how it can be used to achieve our goals. This role will develop and maintain daily/weekly/monthly governance, operational and SLA reports and dashboards for cross-functional services using a range of Fujitsu and/or customer- owned service management toolset. Additionally you will gain an in depth knowledge of the client environment and to create close working relationships to foster innovation for continual service improvement and opportunities for increased service and value add. 

Building your own path to success:

To take the next step in your next career opportunity we are seeking candidates with experience in:

  • Developing daily/weekly/monthly operational and SLA reports and dashboards from a service desk toolset 
  • Performing database query skills
  • Power BI and other reporting tools and report development using Service Desk Toolsets
  • Business analysis experience relating to defining reporting specifications is desirable
  • Excellent documentation skills
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