Operations Intern - Guest Services

null, Queensland, au
Company: Mantra on View Hotel
Category: Office and Administrative Support Occupations
Published on 2021-07-25 06:18:11

Just moments from Noosa’s main beach and surrounded by world-class restaurants, cafes and boutique stores, The Sebel Noosa is an oasis in the heart of cosmopolitan Hastings Street. Enjoy all that Noosa has to offer, or stay in and relax among the hotel’s tropical surroundings.

We are currently looking for a motivated, bubbly and vibrant
Guest Service Agent to join our friendly Front Office Team.

Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.

You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.

There are a few things that will make you shine in this role - having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues. This role will require the ability to work across a 7 day roster, including night audit coverage. Applicants must also possess a valid RSA.

If you're an energetic hospitality professional with a passion for customer service, apply now!

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