Manager -Service Now

Sydney, New South Wales, au
Company: Deloitte AU
Category: Management Occupations
Published on 2021-07-31 19:16:27

What will your typical day look like?

As a Manager you will be a delivery focused individual, responsible for the overall management and delivery of ServiceNow related activities. You will be responsible for ensuring business requirements are understood, developed, and delivered to specification. This is an internal facing role that will lead a team who are dedicated to establishing, maintaining, and extending ServiceNow as a strategic platform within the organisation.

About the team 
You will be leading a team in the Business Process Management (BPM) COE, under our Enterprise Application Services team. At Deloitte, we’re all about disruption. Technology has radically transformed the way we live and the way we go about business. Amongst the disruption that emerging technologies bring, we take the reins and transform our business with innovative technology and tools. Our large team of IT specialists are exposed to new challenges and opportunities day-by-day and are supported by the business from day one.

Enough about us, let’s talk about you. 

You will have solid ServiceNow experience with a deep functional and technical knowledge of the platform. In addition, you will have the following:

  • Stakeholder Management experience, including the ability to engage with business stakeholders to understand their priorities and requirements
  • Experience in implementing projects and end to end SDLC development and delivery on ServiceNow
  • Ability to communicate complex / technical issues to non-technical audiences
  • Experience in the leading, mentoring and guidance of a team of developers
  • Fluent with Agile project methodologies
  • Why Deloitte? 

    At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.

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