Field Service Engineer - WA

Perth, Western Australia, au
Company: BD (Becton, Dickinson and Company)
Category: Architecture and Engineering Occupations
Published on 2021-08-05 19:16:42
**Job Description Summary**We have a new opening for an experienced Field Service Engineer to join our reputable team in WA!**Job Description**BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.**About the Role:**We have a new opening for a proven Field Service Engineer to join our service team in WA. This customer facing role will be responsible for the effective installations of instruments, commissioning and customer training on instrument maintenance across the BD Diagnostic and Automation range.**Responsibilities:**+ Plan regular customer visits to deliver preventative maintenance on BD instruments; these include Laboratory Automation and Diagnostic family of instruments+ Perform remedial maintenance on a nominated range of equipment+ Maintain accurate service records+ Communicate with Regional Territory Managers, Technical Specialists and Regional Sales Managers on potential sales opportunities+ Effect tight control of the service parts movements and usage allocated to your responsibility+ Assess and report on product performance, faults etc and make recommendations for improvement+ Maintain a high level of product knowledge and training for all instruments.+ Provide quotations for instrument repairs+ Discuss service requirements and look for opportunities to sell service contracts+ Adhere to the requirements of the Quality Management System as maintained by BD Australia**Knowledge and Experience:**+ Certificate, Diploma or Degree qualifications in electronics, engineering or similar discipline mandatory+ Experience in Diagnostic instrumentation service required. (Experience in laboratory automation a definite advantage)+ IT Savvy+ Good communication and interpersonal skills required+ Able to accommodate the requirement of frequent domestic and international travel+ Component knowledge level of computer hardware and software familiarity and data manipulation+ Computer networking ability and experience mandatory+ Remote support experience required**Primary Work Location**AUS Perth**Additional Locations****Work Shift**BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.

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