Desktop Support Specialist - Level 3

Melbourne, Victoria, au
Company: Brennan IT
Category: Computer and Mathematical Occupations
Published on 2021-08-03 19:16:38

Our client, a large global player in the leisure industry is seeking to engage an experienced Desktop Support Level 3 Specialist.

You'll be joining an established IT team located in several global regions and you will be taking part in everyday BAU support and project work from the Melbourne corporate office.

This is a client facing role where you will collaborate directly with the IT team and all people of the business.

To be considered for this position you will be required to have the below demonstrated in your CV.

  • Previous L1, L2 L3 experience in similar roles
  • Demonstrated Help Desk Support experience
  • Previous experience with ticketing systems
  • Vendor experience
  • Experience with IT Outsourcing partners and MSP's
  • Outstanding communication skills in both conversation and in writing as this is a client facing role.
  • The ideal candidate will be possess.
  • An energetic personality and positive approach to work duties
  • A high standard of customer service within IT
  • A pro-active approach to problem solving
  • A desire to grow your career in to leadership and management
  • A desire to work in a family friendly, life balanced organization
  • If you are ready for your next career challenge please apply to be considered for this new opportunity.

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