Job DescriptionData Center Customer Success Manager - APAC-0071TM
At Schneider Electric, we believe access to energy and digital is a basic human right. We provide energy and automation digital solutions for efficiency and sustainability.
Why Schneider Electric
EcoStruxure IT revolutionizes the way IT and data centre professionals monitor and manage their critical IT infrastructure on-premise, in the cloud, and at the edge. The vendor-neutral architecture delivers a new standard for proactive insights on critical assets that impact the health and availability of an IT environment with the ability to deliver actionable real-time recommendations to optimize infrastructure performance and mitigate risk.
The Data Center Customer Success Manager has responsibility for the overall success of our EcoStruxure IT customers in the Pacific region. From successful adoption of our software solutions for new customers/new installations to identification of expansion opportunities with both new and existing customers to delivering paid software support services to the successful renewal of cloud licenses and support maintenance contracts.
Cutting to the chase, what will you be doing?
So, why are you perfect for this role?
This role will play an integral part of our Global Customer Experience Team, working directly with our EcoStruxure IT Custom Solutions Team, Customer Support Team, Product Management, Software sales teams, and License & Renewals Team to grow accounts and create a best in class experience for our EcoStruxure IT customers.
At Schneider Electric, our Employee Value Proposition is the essence of what it means and how it feels to be a part of Schneider. It creates a sense of trust, communicating what makes us who we are. Our leaders are tasked with shaping our future, building the best teams, and using their judgment to deliver results shared through a meaningful purpose, inclusive and empowered values. We’re a great place to work but we are continually striving to be the best place to work, join us and see how!
If this opportunity is not right for you, someone in your network might be interested. Please feel free to share.
If you require any adjustments or assistance during our recruitment process, please let us know.
All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview.
Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable