Customs Broker

Tullamarine, Victoria, au
Company: TNT
Category: Business and Financial Operations Occupations
Published on 2021-07-30 19:18:39

About the role

Working as a Customs Broker, you will beresponsible for providing clearance and brokerage support to external customersand completing related administrative activities.

To be successful in this role, you will need theability to complete defined processes and procedures to deadlines, ensuringaccuracy, completeness, and compliance with internal and external standards.This includes being able to identify anomalies as they arise whilst usingjudgment based on rules and procedures to provide resolutions.

Main responsibilities will include:

  • Perform defined procedures and processes with accuracy and completeness
  • Ensure time commitments and deadlines are met
  • Verify data and complete procedural checks against predefined processes or criteria to ensure accuracy and quality
  • Provide feedback on processes and procedures proactively, making recommendations for continuous improvement
  • Investigate and resolve problems or exception situations using systems or equipment
  • Evaluate options, escalate, and gain approvals for solutions that are outside established parameters
  • Uses appropriate communication methods to understand and share information with customers, team members and departments
  • Support team members and other departments during process change including participating in the development of job aids, procedures, and on the job training materials
  • Validate and complete accurate and timely reporting
  • Research relevant data and collate for analysis and interpretation
  • Prepare reports as required and may include recommendations for areas of improvement
  • Input data into company systems
  • Ensure accuracy of own and others’ data and complete checks of system to ensure data integrity
  • Ensure ongoing compliance and required approvals are sought throughout processes
  • Work closely with team and other departments to ensure accuracy of information and completion of processes to deadlines
  • Work with customers, vendors or employees to investigate or resolve issues
  • Gain commitments to actions from different stakeholders
  • Experience Required

  • Must be licensed by Australian Border Force
  • Excellent problem-solving skills
  • Strong written and oral communication
  • Good reporting and data-management skills
  • Knowledge of clearance & brokerage operations is essential
  • The benefits

  • Attractive salary
  • Safety Above All Culture
  • Excellent career progression opportunities with a global organisation
  • A positive working culture, with our People-Service-Profit philosophy – putting our people first!
  • We care for our employee’s well-being and value their contributions to our company
  • The Philosophy

    People-Service-Profit (P-S-P). We take care of our Peopleso that they can deliver impeccable Service to our customers who will give usthe Profit necessary for FedEx to be successful. Our success in the industry isattributed to our people. Through our P-S-P philosophy, we have a workenvironment that encourages employees to be innovative in delivering thehighest possible quality of service to our customers. We care for ouremployees’ well-being and value their contributions to the company.

    The Culture

    We honour innovation, integrity and commitment. Wehave many formal policies, procedures and programs to bring out the best in ourstaff, individually and in teams.

    The Mission

    We strive to be the Best Company to work for withthe Best Service and the Best Brand in our Industry.

    We are a supportive, caring and passionate team ofoperations professionals and we pride ourselves on our high performance, highintegrity culture. If this position and our working environment sound like theright fit for you, then do not wait and please apply today.

    Jobs you might also be interested in