Customer Relations Officer

Fyshwick, Australian Capital Territory, au
Company: Domayne
Category: Office and Administrative Support Occupations
Published on 2021-07-31 19:16:29

We are seeking an enthusiastic customer service focused Customer Relations Assistant/Personal Assistant to join the team at the Fyshwick Store.

Our Assistants have a good understanding of administrative processes, general retail operations and liaising with customers providing exceptional customer service.

To be successful you must:
· Have a passion for retail
· Be highly motivated and results driven person with outstanding customer service and communication skills
· Enjoy working in a team environment

What we require:
· Excellent communication skills in both verbal and written English
· Experience in (or ability to work in) a customer focused, successful retail business
· Ability to service your customers while managing work tasks around their need
· Going above and beyond to provide exceptional customer focused problem solving
· Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
· Extensive diary managements skills
· The ability to organize meetings and functions
· To be highly organised and possess great time management skills
· Must be motivated and have a great eye for detail
· Able to work with minimal supervision
· Competent computer skills with sound knowledge in Excel and Word
· Enthusiasm and willingness to learn with a "can do" attitude
· Have the ability to prioritise workload and meet deadlines
· Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:
· Generous staff discounts
· Domayne is a strong advocate of career progression with a wide support network for professional development
· An environment where good performance is recognised and rewarded
· A flexible and positive work environment

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