Client Manager

Brisbane City, Queensland, au
Company: NTT Ltd.
Category: Management Occupations
Published on 2021-07-30 06:16:27
In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential. The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential. Want to be a part of our team?The Client Manager has account responsibility and their key focus is around analysing the client’s situation and business requirements through awareness, empathy and good questioning. Working at NTT 1. Take ownership of a range of clients within the domestic, mid-market or international segments. 2. Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for Dimension Data. 3. Drive passionately for client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client. 4. Generate demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulate how Dimension Data can add value through services and solutions. 5. Conduct a vulnerability analysis of Dimension Data’s position in comparison to that of competitors and vendors, to ensure the client’s requirement is at the heart of the proposed solution. 6. Use Dimension Data’s sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast. What will make you a good fit for the role? Standard career level descriptor for job level: • Have wide-ranging experience • Uses professional concepts and company objectives to solve complex issues in creative ways • Networks with others outside own area of expertise • Exercises judgment in selecting methods, techniques and evaluation criteria to obtain results • May coordinate others’ activities • Typically requires significant related experience with a Bachelor’s or equivalent degree

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