Lakemba, New South Wales, au Computer and Mathematical Occupations
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Great opportunity to work for NSW State Government and gain exceptional knowledge and experience, which could fast-track your career.
Aurec Recruitment is looking for a motivated and talented Business Process Analyst to work within the NSW State Government on a contract ending June 2022 with the possibility of extension.
Primary purpose of the role
Identify, analyse, design and re-engineer business processes, facilitate business process improvements and provide solutions aligning with business objectives and business strategic plans.
What you will be responsible for:
Consult with business stakeholders to graphically represent how business is done and how business is to be done across a business unit, organisation or between organisations.
Develop material and provide input on training for operational processes to support business operation
Work collaboratively with subject matter experts within the business to understand end to end processes and ensure effective solutions
Undertake systems and manual process analysis, process design and modelling to identify gaps and opportunities for improvement
Monitor, analyse and review business processes to identify process gaps and to enable development of improvement strategies
Facilitate business engagement to identify, drive and deliver continuous improvement and efficient enhancements in operational efficiency, customer service, systems and processes to meet the business objectives
Advise on the adoption and continual improvement of Business Process Management (BPM) to ensure effective governance and best practice processes and principles are applied
Understanding relationships between components of processes and the impact of changes in complex business environment
Building trusted business relationships through strong stakeholder management techniques and consulting skills while meeting competing demands with critical deadlines from multiple stakeholders
Communicating complex processes and manage stakeholder expectations on agreed solutions while ensuring compliance with legislation, standards and the integrity of the service and quality