Analyst- Operations Monitoring - IBM Mainframe

Lakemba, New South Wales, au
Company: Balance Recruitment
Category: Computer and Mathematical Occupations
Published on 2021-07-30 06:16:27
  • 12 month contract role
  • Day shift
  • Unique Global Infrastructure Support Opportunity
  • Our client is a global financial institution and a highly recognised and respected brand. With a brand new Operations Control Centre (NOC) in Sydney, they have a unique opportunity for an IBM Mainframe Network Operations Analysts to be part of their Global Operations Control Centre. There will be a 12 month contract on offer. 

    This role is available now and substantial on the job training will be provided to the selected individuals. .

    The Operations Control Centre is 24/7/365, but you will be assigned to the day shift (6am - 6pm), which will include some weekend work.

    Parking will be available.

    You will be expected to have a few years of commercial experience in a similar role, as a traditional Mainframe Operator, supporting external customers, in a 24/7/365 environment.

    Apart from the technical skills listed below, you will be a natural communicator, with an outstanding phone manner and strong customer focus.

    Summary of the Role

  • Provide 24x7x365 technical operations support for global infrastructure; 
  • Commercial experience monitoring mission critical infrastructure and Incident and Change Management processes.
  • Regularly perform data analysis to determine performance and identify areas of improvement.
  • Incident, Change, and Problem Management
  • Vendor management to ensure forward-progress managed Incidents and escalation
  • Monitor the performance of traffic, systems, and central site processing, addressing anomalies detected or escalate
  • Requirements (please ensure you address the below in your ad response)  

  • Relevant IT Degree and or equivalent work experience in a similar environment
  • Strong experience in performing post event/incident analysis
  • Strong experience in Mainframe Production Control  
  • Intermediate JCL, MVS, batch scheduling, while any Tandem experience will be an added bonus. 
  • Strong problem and troubleshooting skills.
  • Just as important : Passion for learning and thriving in a fast paced environment and effective organisational skills. You will be expected to be a Team Player, resilient and able to work autonomously.
  • To apply please send your CV to Marilyn Lennon or by applying below

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    Job Reference: 544805_2

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